Interview with Michael Mayr, Global Service Manager for Hitachi Data Systems

We were asked to interview Michael Mayer for the Zero Outage Industry Standard Association. ZOIS is a London based organisation aims to maximise customer satisfaction and value by providing a framework of best practices and standards to enable the delivery of secure, reliable and highly available end-to-end IT services and solutions.

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Interview with Michael Mayer on ZOIS

We were asked to speak with Michael Mayer about the Zero Outage Industry Standard Association. ZOIS is a London based organisation that aims to maximise customer satisfaction and value by providing a framework of best practices and standards to enable the delivery of secure, reliable and highly available end-to-end IT services and solutions.

Michael Mayer, from Hitachi Data Systems is a member of Board of Directors of the association and together with another colleague leads the people work-stream of ZOIS.  He goes on to explain the impact of human errors on IT security and quality and his team’s work on the new standards.

“These guidelines can then also be applied to normal IT. We have a great, motivated team in the People Workstream with Netapp, HPE, Suse, Juniper, Dell, SAP and T-Systems.”

The full discussion can be read here.

The original meeting was conducted in German for

Interview with Susanne Kelz-Schmid, Marketing Specialist, Leykam Let's Print Holding


Educated in Krakow and Vienna, with a working background in Marketing and Event Management gained in St. Petersburg, Paris and London. Maria has a strong interest in marketing and business development with a particular emphasis on visual content marketing and ABM strategy. She specialises in marketing strategy and managing Web Design, SEO and Graphic Design projects, both for start-up branding and full-service marketing campaigns.

Maria is a Co-Founder and Managing Partner of Black Cliff Media Ltd., a creative content marketing agency. She speaks fluent Polish, English and German, has recently started to cheat on her husband and two kids returning to her high-school love- basketball and taking up accordion as her second hobby.

Connect with Maria on LinkedIn

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